Concierge
The Porter House Hotel Sydney - M Gallery & Castle Residences
203 Castlereagh Street, Sydney
Ph: +61 2 8236 8888

About Hidetaka…

My hospitality career started as a dining car attendant in Shinkansen (Japanese bullet train). I had great fun working there so I choose my career in the hospitality industry. I found a Bell Attendant’s position at the Holiday Inn Yokohama (Japan), working there for 3 years and then moved to Sydney. I was one of the original staff of the Grace Hotel Sydney (opened 1997)and currently working with Westin Sydney. I decided this is my career, not just a job and aimed to become a member of the Les Clefs d’or and did so in 2005.

​I enjoy my job because you meet people from all over the world. It is also very rewarding when my suggestions and recommendations have made my guest’s stay in Sydney more special.

​To be a successful concierge, you must open your eye all the time and be curious at almost everything to absorb any new information in Sydney. Another thing is you never judge people by their looks. You really need to observe people with care.