Les Clefs d’Or Member

About David…

My name is David Reynolds and I am an experienced Chief Concierge in luxury hotels in Australia and trained with the most prestigious and well-known 5 Star hospitality customer service directors - “Les Clefs dÓr Australia” founder Tony James and Alfred Jasinski and for over years in the early years of my career.

I have had to demonstrate the highest and the most outstanding service leadership in the hospitality industry. The founders of “Les Clefs dÓr Australia” only trained the most passionate and outstanding concierges in Australia, and I worked closely with both service professionals for this I became skilled in Customer Experience Management, Hospitality Administration, Department Head Management, Excom, and only the reputable and most outstanding Connections and 5 Star customer service training in the finest Luxury Hotels of the world. I thrive on strong people management and am a well-known client-facing hotel professional.

I Studied at Kaplan business school and became a Member of “Les Clefs dÓr Australia” in 1994. The recognition of becoming a member of the Society of the “Golden Keys” was only accomplished by the finest 5 Star hotel concierge professional who passed the series of exams set in Paris, France. Those were only allowed to apply when the Chief Concierge had met the luxury hotels of the world criteria. UICH. In 1998, the organisation officially became the UICH (Union Internationale des Concierges d'Hôtels" Les Clefs d'Or"). A “Les Clef d’Or” Golden Keys Chief Concierge assures you are assisted by an extraordinarily well-trained luxury hotel professional.