The voco™ hotel Brisbane City Centre & Hotel Indigo® Brisbane City Centre are due to open Q1/Q2 2022 respectively. voco™ hotel Brisbane City Centre will offer 194 guest rooms, 11 meetings rooms, 2 F&B outlets, fitness suite & pool and the arrival of Hotel Indigo ® Brisbane City Centre will offer 212-rooms, feature restaurant & Bar, café, and fitness suite. 

At voco™ everyone’s a host. If there’s one thing we know, it’s that a great host is at the heart of every great stay. And it might be stating the obvious, but at home or in a hotel, we think the trick to being a great host is understanding what your guests want and when they want it. Knowing when to add those little touches and small thoughtful gestures that make every stay special and when to take a step back. 

At Hotel Indigo ® a little curiosity can take you anywhere. So, we do more than satisfy our guest’s curiosity, we inspire them. Our passionate colleagues help create memorable and unique experiences for our guests; in a place truly connected to the local neighbourhood, infused with intriguing design and local flavours. Where every day brings new discoveries, fresh experiences, and unexpected ideas. 

And just like our hotels, no two colleagues are the same. So we’re curious about you. How will you inspire the eclectic rhythm in our hotels? How will you bring the local neighbourhood story to life? At voco hotel and Hotel Indigo®, we’re excited to meet spirited characters who can delight the most curious guests. 

What You'll Do 

As a Guest Experience Host - Porter you will help shape the successful opening of Brisbane's first voco and Hotel Indigo in creating an exciting, innovative, and memorable hotel experience for all guests working with a well-rounded and highly motivated Front Office team.  

• Ideally, you will have previous Porter / Doorperson or hands-on customer service experience within a Hospitality environment

• Experience with, or knowledge of hotel PMS such as Opera

• You will assist with welcoming & fare welling guests

• Manage the collection and delivery of luggage & other items

• Provide information on local activities, events etc.

• Assist other departments as required

• Professional and personable, with a "role up the sleeves", can do attitude

• You make calm, collected decisions – even when the clock is ticking

• Excellent verbal and written communication & phone skills

 What You Bring  

• You have a passion for all things hospitality and love making genuine human connections

• You have a high energy level and a passion for achieving superior results

• You are detail oriented and able to effectively multitask with great communication skills

• You thrive under pressure and are flexible when adapting to new situations

• You take pride in personal presentation

• Ideally you possess a valid QLD drivers' license

• RSA or ability to obtain (desirable)

• You have a passion to develop your hospitality career

• You meet the appropriate legal requirements to work in Australia.

• Permanent and Casual positions available

Do you have what it takes? We'd love to hear from you! 

At Pro-Invest Hotels we invite applications from all within the communities we operate in alignment with our commitment to diversity & inclusion and indeed to celebrate our values of Trust, Transparency, Integrity & Commitment. 

Apply through Seek.com.au by clicking here.